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What do our customers think about Hot Tub Barn?
"I am about to come up to my first anniversary of my hot tub and I have enjoyed every minute of it. I was even reminded by Hot Tub Barn when my first water change was and had I all the necessary bits to complete it successfully. Ordering on line has been really easy and when I have had a query, I have always had my question answered and if necessary been transferred to an engineer. On occasions I like to visit the shop, just to see what’s new and the staff are always very pleasant."
"I would and have certainly recommended HTB to people looking at buying a hot tub. Apart from reasons I have stated, they actually have real experience and knowledge, somebody at the end of the phone. Some other hot tub providers are just sellers (agents) and have no support back up. Don’t go there!! Stick to HTB."
"My husband Peter Laker and myself would like to thank Martyn for the help he has given us during my husbands battle with cancer, especially coming to our home in his own time on one of his days off to empty and clean our hot tub."
"It was very much appreciated and we wish this to be known to yourselves and to Martyn."
"Once again our thanks."
"We love our Limelight hot tub. It arrived in December, 2009. Delivery and installation/commissioning crews were fantastic!"
"The first time we tried out the tub, the ambient temperature was minus 3 degrees Centigrade, with a thick, white frost on the ground. In the tub, it was a wonderful 38 degrees C. We've used it nearly every day since and wouldn't be without it."
"It's also reassuring to know that Hot Tub Barn's friendly and efficeint shop and technical staff are always available by 'phone or email if ever we need them."
"We purchased our hot tub in December 2010 and have had nothing but exceptional service throughout."
"From the ordering to delivery and after sales the experience has been so smooth and professional. We would reccomentd Hot Tub Barn to anybody ( and have done already )."
"The tub is used every day by somebody in the family and friends have been round to check it out also."
"Thanks very much Hot Tub Barn."
"Attached are my photos of your hot tub and sauna nestling in their clock-house."
"I am very very pleased with both the hot tub and the steam sauna and would thoroughly recommend your sales staff and installation engineers for a first rate fast and efficient service."
"I think the thermal insulation on the hot tub exceeds expectations and am happy to recommend Hot tub barn as providing excellent value for money."
"Attached is a photo of our hot tub installation."
"Because we didn’t want to 'climb up into it' we inset it in our deck – this was a very sheltered but unused area of the deck which has now become the most heavily used part!"
"Use over Christmas averages 3 people at 12 hours a day – the only thing the family got out for was food!"
"The infill between the tub and the wall is ideal for wine and champagne bottles and glasses!"
"We have now had our Hot-tub for 3 1/2 years and have always received excellant service from Chelmsford by phone and its always a pleasure to visit Bybrook Barn for an update on new products and purchase some chemicals from the always bubbly Martin."
"We still enjoy using our hot tub all year round and are pleased we made the step to purchase one from Hot Tub Barn."
"Please find attached a selection of photographs of our Envoy hot tub. "
"We absolutely love the hot tub and don't regret for one moment parting with our cash. It is pure luxury and we use it almost every evening. Thank you for providing a superb, quality product along with exceptional customer service. A special thanks to Martyn at Bybrook Barne who sold us the tub and to Trevor for oustanding aftersales service."
"Please find attached photos of our newly installed hot tub. We are so pleased we chose the HotSpring Sovereign, purchased from Hot Tub Barn in Chelmsford Essex."
"We would recommend anyone to go there. We were given so much time and help in making our choice of hot tub, the staff were very friendly and with so much information. A big thank you to Sarah Self who looked after us all the way."
"The guys that installed our hot tub were also very friendly and helpful. Everything we were expecting from our hot tub, we have, and we love it."
"Our wonderful landmark has given us years of blissful pleasure thanks to Hot Tub Barn!"
"I would like to commend Hot Tub Barn for a used spa which was installed a few months ago. I feel like I own a new Hotspring product and have been treated like a customer that bought a brand new spa. It is fantastic to know that the showroom is manned seven days a week for support and although a difficult delivery the spa was manoeuvred with care and attention and now gives the family hours of relaxation."
"If you have a smaller budget and want hydrotherapy to bring the family together, my experience with Hot Tub Barn should give you confidence in purchasing a top quality product and an affordable price. The spa was better than described and looks like new!"
"I will happily recommend Hot Tub Barn to my friends and family and indeed have already done so."
"We have had dealings with Hot Tub Barn for many years. They have always provided a very pleasant and personal service to my wife and I, the staff always made us feel special. We have had a hot tub for some years, and recently added a swim spa."
"The swim spa was a challenge as it had to be craned in, something the Hot Tub Barn were unable to accomplish themselves because of the distance from an access point. They readily provided information that could provide this service and co-ordinated with them on the day to install the pool. The whole process was carried with professionalism."
"We should add tht we had some personal preferences that we wished incorporated, these were readily approved and incorporated. We wouldn't dream of going anywhere else for products and services such as they provide. The people at Hot Tub Barn are a first class team."
"Here's our beloved hot tub under cover in it's own little chalet - our little piece of heaven in our back garden!"
"Our recipe for perfect relaxtion: a glass of wine, soothing bubbles enveloped in the wonderful aroma of the lavender liquid pearl aromatherapy fragrance - what a way to unwind after a hectic week at work!"
"We would recommend Hot Tub Barn for all accessories, chemicals and fragrances - all at fantastic prices, and quick delivery. Cheers!"
"Please could you pass on my thanks to Wayne and Gail from your Service Department for their assistance during my recent enquiry concerning my Hot Tub's control panel not working. Whilst unfortunately my problem could not be solved due to the unit being out of guarantee, both Wayne and Gail were very helpful and Wayne even made enquiries with your American suppliers for me."
"This is a great example of going the extra mile, which has been my experience of your company since you fitted my Hot Tub in 2009."
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Recent Product Reviews
Title: 5 years going strong
by Mr. and Mrs. John Slee, 4/8/2013 4Quality
"It is over 5 years since we installed our 15ft Atlantis Aquaswim. It has been one of the best investments we ever made and is used daily. We bought it as a joint 50th birthday present in order to keep fit and have been delighted with how simple it is to maintain and operate. It has made a delightful extension to our house where house plants thrive and I'm sure will continue to give us many years service and enjoyment."
Title: A fantastic product from a good company
by Hamish , 3/20/2013Quality
"We decided that we would like a swimming pool for the garden and after some research decided that a self contained exercise pool would be the best option for ourselves due to the minimum amount of preparation that is required to have one installed. Having made the decision to purchase a pool we then delved into the world of exercise pools discovering that there are not only many different companies that manufacture these pools but there are also many different options you can look at,some with hot tubs included, some without, some deeper then others, some longer, different jet configurations, different jet types the list was endless. We took the plunge and started to visit a few different companies and eventually we came to the Hot Tub Barn a local company with what seemed to be a substantial range of exercise pools. On visiting the showroom we met Stephanie who was (and still continues to be) really helpful and friendly she spent a great deal of time explaining the differences not only on the pools that they have to offer but also with others on the market. After a lot of discussion we then narrowed our choices down to the Riptide range of pools a range that promised to offer lots of family fun with its colour changing lights and water-features as well as well as the more serious aspects of giving us the exercise that we need and I have to say we have not been disappointed. We decided that the Titan was the model best suited to ourselves as it had a slightly larger swim area then the others. We now find ourselves utilising our garden far more even throughout the winter months due to the installation of this pool. I would advise anybody looking to purchase an exercise pool to have a trial swim before making a commitment, I am 6ft tall and would suggest that anyone of the same height would require a swim area at least equal to that of the Titan to swim comfortably. Although the shorter pool was the budget I wanted to pay I am glad I stretched to the bigger one. All in all I have found the Titan to be a fantastic product which has exceeded all expectations even on how easy to own and economical it is, this is definitely a product and a company that I would recommend to others. Hamish Wilson Chelmsford "
Title: Quality hot tub
by Justin, 2/10/2013Quality
"After 3 weeks researching the market, finally settled on the Sovereign. The tub is excellent we have now had it for 2 weeks and used it every day except one. So easy to look after, this was the main reason for going for this tub. Hot tub barn where so helpful and the 2 guys that delivered it Dave & Dave where fantastic showed us everything from start to finish. I would recommend using hot tub barn the service is first class."